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COVID-19
Information & Updates
 

latest UPDATE

30 June 2021

​Raise (formerly EAPworks) is following and acting upon the advice of the Ministry of Health in relation to COVID-19. This is an evolving situation and as such will be subject to change, sometimes at short notice. This page will be updated as and when changes occur.
 
Raise will continue to offer a 24/7 service at all alert levels and will follow the government’s required safety guidelines.
 
Where appropriate, and in line with the restrictions of the alert level at any given time, we will meet with clients in-person, via phone or via video chat.
 
As at 30 June, all of New Zealand is at Alert Level 1.
 
Good infection prevention control procedures will be maintained for face-to-face appointments, including:
​
  • Hand hygiene (i.e., washing with soap and water or use of an alcohol-based disinfectant)
  • Coughing/sneezing into an elbow or using a tissue (which is then safely disposed of, followed by hand hygiene)
  • Keeping surfaces clean 
  • Keeping accurate documentation, including names and times of all face-to-face appointments, for contact tracing purposes.

Prior to confirming a face-to-face appointment, the following screening question will be asked: Have you encountered COVID-19 or anyone (including yourself) showing any symptoms of the COVID-19 virus now or in the past 14 days?
 
If the answer is yes, we will only provide the options of a video session or phone session.
 
The safety of our clients is always our primary concern and we are relying on you to exercise your own judgement to ensure you are not putting yourself or your people at risk.
 
Please contact us on 0800 735 343 or enquiries@raisementalhealth.co.nz if you have any questions or concerns.

COVID-19 RESOURCES

Mental health check-in: Your weekly personal mental health check-in during COVID-19

A managers guide - Talking about wellbeing during COVID-19

A managers guide - When your team member is ill during COVID-19


Conversation starters for managers facing employees with challenging situations

Self-care & resilience during challenging times

​64 ways to take care of yourself
​
How to help an employee or colleague panicked by coronavirus

How you can tell if someone is fatigued 


​Dealing with fatigue
​

Managing fears and anxiety around coronavirus

Tips for whānau supporting a family member who is under stress​

Managing uncertainty, facing change and weathering transition


Other resources
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  • Home
  • Book an appointment
  • Become a member
  • Services
    • For Employers
    • For Employees
  • About
  • Resources
    • Resource Library >
      • Change and Transitions
      • Mental Health & Wellbeing
      • Relationships and Communication
      • Stress and Resilience
      • Trauma
      • Workplace issues
    • Blog >
      • Let's talk about burnout
      • Work-life balance for mental health and wellbeing
      • Managing your emotions mindfully
      • 2022, the year of flexibility
      • Getting 2022 off to a good start
      • The Evolving Workplace
      • Compassion Fatigue
      • Preparing for the year ahead
      • Farewell 2020
      • Communicating under pressure - part two
      • Communicating under pressure - part one
      • Raise is here to help
      • Acceptance & Resilience in Times of Change
      • Creating Positive Workplace Relationships
      • Managing Your Mood
      • Manage your energy, not just your time
    • COVID-19 Info
    • Mental Health Awareness
  • Contact Us
  • Login
    • Client Login
    • Practitioner Login
  • call us: 0800 735 343