18 August 2021
Raise is following and acting upon the advice of the Ministry of Health in relation to COVID-19. This is an evolving situation and as such, will be subject to change, sometimes at short notice. This page will be updated as and when changes occur.
Raise will continue to offer a 24/7 service at all alert levels and will follow the government’s required safety guidelines.
From 11.59pm on 17 August 2021, New Zealand is at Alert Level 4.
This is expected to change over the coming days, so please return to this page to keep up to date with how Raise will be operating as changes occur.
Under Alert Level 4, our team will be meeting with clients primarily via phone and video chat. If absolutely necessary, as an essential service Raise is able to be offer face-to-face appointments, with appropriate prevention control measures being taken.
Good infection prevention control procedures for face-to-face appointments will be maintained, including:
For any onsite support requests, approval must be sought beforehand from our National Service Manager, Nadine Dixon. Nadine can be contacted at firstname.lastname@example.org or on mobile, 021 313 055.
The safety of our clients is always our primary concern and we are relying on you to exercise your own judgement to ensure you are not putting yourself or your people at risk.
Please contact us on 0800 735 343 or email@example.com if you have any questions or concerns.
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