3 December 2021
Raise is following and acting upon the advice of the Ministry of Health in relation to COVID-19. This is an evolving situation and will be subject to change, sometimes at short notice. This page will be updated as and when changes occur.
OPERATING UNDER THE TRAFFIC LIGHT SYSTEM
New Zealand moved to the new COVID-19 Protection Framework (traffic lights) from Friday, 3 December 2021.
Raise will continue to offer a 24/7 service at all levels and will follow the government’s required safety guidelines.
All services will be offered remotely via phone and video conferencing.
Both face-to-face and remote sessions will be offered. For face-to-face sessions, good infection prevention control procedures will be maintained, including:
Both face-to-face and remote sessions will be offered, and record-keeping and scanning will continue.
You can keep up-to-date with what the traffic light level is in your region via the government COVID-19 website.
Please note that regions may move between the traffic light levels at short notice. If a face-to-face session has been booked then the region moves to Red, the appointment will need to be carried out online or rescheduled. Our team will be in touch with individuals to arrange this if the need arises.
For any on-site support requests while at Red and Orange, approval must be sought beforehand through our triage team on 0800 735 343.
Mental health check-in: Your weekly personal mental health check-in during COVID-19
A managers guide - Talking about wellbeing during COVID-19
A managers guide - When your team member is ill during COVID-19
How to Keep Mentally Healthy During Uncertain Times
Conversation Starters for Managers Facing Employees With Challenging Situations
Self-Care & Resilience During Peak Challenging Times
64 Ways to Take Care of Yourself
How To Help An Employee Or Colleague Panicked By Coronavirus
How You Can Tell if Someone is Fatigued
Dealing with Fatigue
Managing Fears and Anxiety Around Coronavirus
Tips for Whānau Supporting a Family Member Under Stress
Managing Uncertainty, Facing Change and Weathering Transition