latest UPDATE

20 October 2021

Raise is following and acting upon the advice of the Ministry of Health in relation to COVID-19. This is an evolving situation and as such, will be subject to change, sometimes at short notice. This page will be updated as and when changes occur.

Currently, Auckland and parts of Waikato are at Alert Level 3​, and the rest of New Zealand is at Alert Level 2. 

​The boundaries for Waikato can be found on the COVID-19.govt.nz website.

Under Alert Level 3, our team is meeting with clients via phone and video chat. If absolutely necessary, as an essential service Raise is able to be offer face-to-face appointments, with appropriate prevention control measures being taken.
​
Under Alert Level 2, clients will be offered meetings in-person, via phone or via video chat.
 
Good infection prevention control procedures for face-to-face appointments will be maintained, including:

• Hand hygiene (i.e., washing with soap and water or use of an alcohol-based disinfectant), coughing/sneezing into an elbow or using a tissue (which is then safely disposed of, followed by hand hygiene)
• Maintaining physical distancing of two metres at all times. Where this is not possible, wearing PPE (and after consultation removing safely, followed by hand hygiene)
• Performing hand hygiene prior to and at the conclusion of the appointment
• Disinfecting all surfaces prior to and at conclusion of the appointment
• Keeping accurate documentation, including names and times of all face-to-face appointments, for contact tracing purposes.

 
For any onsite support requests, approval must  be sought beforehand from our National Service Manager, Nadine Dixon. Nadine can be contacted at nadine@raisementalhealth.co.nz or on mobile, 021 313 055.
 
The safety of our clients is always our primary concern and we are relying on you to exercise your own judgement to ensure you are not putting yourself or your people at risk.
 
Please contact us on 0800 735 343 or referrals@raisementalhealth.co.nz if you have any questions or concerns.

COVID-19 RESOURCES

Mental health check-in: Your weekly personal mental health check-in during COVID-19

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Self-Care & Resilience During Peak Challenging Times

​64 Ways to Take Care of Yourself
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How To Help An Employee Or Colleague Panicked By Coronavirus

How You Can Tell if Someone is Fatigued 

​Dealing with Fatigue
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Managing Fears and Anxiety Around Coronavirus

Tips for Whānau Supporting a Family Member Under Stress​

Managing Uncertainty, Facing Change and Weathering Transition

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