8 September 2021
Raise is following and acting upon the advice of the Ministry of Health in relation to COVID-19. This is an evolving situation and as such, will be subject to change, sometimes at short notice. This page will be updated as and when changes occur.
From 11.59pm on 7 September, Auckland is at Alert Level 4 and the rest of New Zealand is at Alert Level 2.
Under Alert Level 4, our Auckland team will be meeting with clients via phone and video chat. If absolutely necessary, as an essential service Raise is able to be offer face-to-face appointments, with appropriate prevention control measures being taken.
Under Alert Level 2, our clients outside of Auckland will be offered meetings in-person, via phone or via video chat.
Good infection prevention control procedures for face-to-face appointments will be maintained, including:
For any onsite support requests, approval must be sought beforehand from our National Service Manager, Nadine Dixon. Nadine can be contacted at firstname.lastname@example.org or on mobile, 021 313 055.
The safety of our clients is always our primary concern and we are relying on you to exercise your own judgement to ensure you are not putting yourself or your people at risk.
Please contact us on 0800 735 343 or email@example.com if you have any questions or concerns.
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