EMERGENCIES
111 Emergencies - 24/7
If you need help from the police, the fire service, or you need an ambulance (in New Zealand) dial 111 and the emergency operator will connect you to the right place.
Ministry of Health Crisis Assessment Teams (CAT teams)
Mental health crisis services (for emergencies only) - see site for phone numbers and hours.
If you need help from the police, the fire service, or you need an ambulance (in New Zealand) dial 111 and the emergency operator will connect you to the right place.
Ministry of Health Crisis Assessment Teams (CAT teams)
Mental health crisis services (for emergencies only) - see site for phone numbers and hours.
MENTAL HEALTH HELPLINES & INFORMATION
1737 Need to talk? – Free call or text 1737
24/7 support for those who are feeling stressed, down or overwhelmed or just need someone to talk to, or are concerned about someone else who is feeling out-of-sorts or down. The 1737 team provides brief support by a trained counsellor identifying key issues, helping plan some steps to take and, in many cases, connecting callers with more comprehensive support services.
Anxiety NZ – 0800 269 4389 (0800 ANXIETY)
24/7 support for people of any age, anywhere in New Zealand, who experience any form of anxiety, including panic attacks, phobias, and obsessive compulsive disorders, and for family or friends supporting someone with anxiety.
Depression Helpline – 0800 111 757 or free text 4202
24/7 support by a trained counsellor for those who are feeling depressed or anxious, to talk about how they're feeling or to ask any questions.
Skylight – 0800 299 100
Call between 9am and 5pm weekdays for support through trauma, loss and grief.
Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
A free, nationwide support service available 24/7 if you think you or someone you know may be thinking about suicide. TAUTOKO is operated by trained and experienced social service practitioners who have undergone suicide prevention training.
If there is immediate danger to yourself or someone else, call 111 immediately.
Yellow Brick Road – See website for phone numbers and availability
Mental health support for families who have a loved one experiencing mental health challenges.
24/7 support for those who are feeling stressed, down or overwhelmed or just need someone to talk to, or are concerned about someone else who is feeling out-of-sorts or down. The 1737 team provides brief support by a trained counsellor identifying key issues, helping plan some steps to take and, in many cases, connecting callers with more comprehensive support services.
Anxiety NZ – 0800 269 4389 (0800 ANXIETY)
24/7 support for people of any age, anywhere in New Zealand, who experience any form of anxiety, including panic attacks, phobias, and obsessive compulsive disorders, and for family or friends supporting someone with anxiety.
Depression Helpline – 0800 111 757 or free text 4202
24/7 support by a trained counsellor for those who are feeling depressed or anxious, to talk about how they're feeling or to ask any questions.
Skylight – 0800 299 100
Call between 9am and 5pm weekdays for support through trauma, loss and grief.
Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
A free, nationwide support service available 24/7 if you think you or someone you know may be thinking about suicide. TAUTOKO is operated by trained and experienced social service practitioners who have undergone suicide prevention training.
If there is immediate danger to yourself or someone else, call 111 immediately.
Yellow Brick Road – See website for phone numbers and availability
Mental health support for families who have a loved one experiencing mental health challenges.
oTHER HELPLINES & WEBSITES
Alcohol and Drug Helpline – 0800 787 797 or online chat.
Are You OK – 0800 456 450
Family violence helpline
Eating Disorders Association of New Zealand (EDANZ) – 0800 233 269 (0800 2 EDANZ )
Support, information and education for people caring for a person with an eating disorder.
Family Services 211 Helpline – 0800 211 211
For help finding (and direct transfer to) community based health and social support services in your area.
Gambling Helpline – 0800 654 655
Healthline – 0800 611 116
24/7 line staffed by an experienced team that includes registered nurses, paramedics and health advisors, who can provide health information and advice on care.
Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)
MusicHelps - 0508 MUSICHELPS
24/7 wellbeing counselling service available online, on the phone, and in-person for those in the Kiwi music community (that make live or recorded music possible or who work in the arts in Aotearoa) who can't access the help they need due to hardship and other circumstances.
OutLine – 0800 688 5463 (0800 OUTLINE)
Confidential telephone mental health support and online chat support between 6pm-9pm every day for the rainbow community, their friends, whānau, and those questioning. Outline also provide specialist rainbow counselling and an Auckland based trans and non-binary peer support service.
Parent Help – 0800 568 856
For parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential.
Quit Line – 0800 778 778
Help giving up smoking.
The Lowdown – or email [email protected] or free text 5626.
support here for your hauora, identity, culture and mental health.
Safe to Talk – 0800 044 334 or free text 4334
24/7 help by trained counsellors to do with sexual harm.
Samaritans – 0800 726 666
Seniorline – 0800 725 463
A free information service for older people.
Shakti Crisis Line – 0800 742 584
For migrant or refugee women living with family violence.
Shine – 0508 744 633
Confidential domestic abuse advice and helpline.
Vagus Line – 0800 56 76 666
Monday, Wednesday & Friday, 12 noon – 2pm.
Promoting family harmony among Chinese, enhancing parenting skills, decreasing conflict among family members (couple, parent-child, in-laws) and stopping family violence.
Women's Refuge – 0800 733 843 (0800 REFUGE)
For women living with violence, or in fear, in their relationship or family.
Youthline – 0800 376 633, free text 234 or email [email protected] or online chat.
Are You OK – 0800 456 450
Family violence helpline
Eating Disorders Association of New Zealand (EDANZ) – 0800 233 269 (0800 2 EDANZ )
Support, information and education for people caring for a person with an eating disorder.
Family Services 211 Helpline – 0800 211 211
For help finding (and direct transfer to) community based health and social support services in your area.
Gambling Helpline – 0800 654 655
Healthline – 0800 611 116
24/7 line staffed by an experienced team that includes registered nurses, paramedics and health advisors, who can provide health information and advice on care.
Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)
MusicHelps - 0508 MUSICHELPS
24/7 wellbeing counselling service available online, on the phone, and in-person for those in the Kiwi music community (that make live or recorded music possible or who work in the arts in Aotearoa) who can't access the help they need due to hardship and other circumstances.
OutLine – 0800 688 5463 (0800 OUTLINE)
Confidential telephone mental health support and online chat support between 6pm-9pm every day for the rainbow community, their friends, whānau, and those questioning. Outline also provide specialist rainbow counselling and an Auckland based trans and non-binary peer support service.
Parent Help – 0800 568 856
For parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential.
Quit Line – 0800 778 778
Help giving up smoking.
The Lowdown – or email [email protected] or free text 5626.
support here for your hauora, identity, culture and mental health.
Safe to Talk – 0800 044 334 or free text 4334
24/7 help by trained counsellors to do with sexual harm.
Samaritans – 0800 726 666
Seniorline – 0800 725 463
A free information service for older people.
Shakti Crisis Line – 0800 742 584
For migrant or refugee women living with family violence.
Shine – 0508 744 633
Confidential domestic abuse advice and helpline.
Vagus Line – 0800 56 76 666
Monday, Wednesday & Friday, 12 noon – 2pm.
Promoting family harmony among Chinese, enhancing parenting skills, decreasing conflict among family members (couple, parent-child, in-laws) and stopping family violence.
Women's Refuge – 0800 733 843 (0800 REFUGE)
For women living with violence, or in fear, in their relationship or family.
Youthline – 0800 376 633, free text 234 or email [email protected] or online chat.
